Complete platform
Everything you need,
nothing you do not.
One inbox for every channel, AI grounded in your content, broadcasts, integrations, and audit trails—all in one platform. Start in minutes and scale to enterprise-grade governance.
Channel integrations
Connect WhatsApp and Telegram in minutes
WhatsApp Business Cloud API
Official Meta channel for high volume and templates. An approved business is required.
WhatsApp QR scan (Baileys)
No Meta approval required—scan a QR code in the app and go live. Uses the WhatsApp WebSocket protocol.
Telegram Bot API
One bot token per workspace. Supports DMs, groups, greetings, and scoped auto-replies.
Multiple devices per workspace
Connect multiple WhatsApp numbers and Telegram bots to one workspace.
AI support agent
Practical AI, without the technical overhead
Natural multilingual conversations
Serve customers in Indonesian, English, or the language your business needs—with a tone that matches your brand.
Smart model routing
The platform selects the most efficient model for each request—fast for FAQs, deeper reasoning when needed.
Automatic credit savings
Answer repetitive questions with deterministic rules when AI is unnecessary—without consuming credits.
Custom bot persona
Set the bot’s tone, style, and greeting to match your brand—no technical skills required.
Knowledge base
Ground answers in your own content
Upload PDFs, Word, Excel, and text
Drop files up to 50MB and use their content immediately in customer answers.
Live Google Sheets data
Ideal for changing inventory—the bot reads the latest values on every relevant question.
Crawl your website
Index one page or an entire site, with navigation and footers cleaned automatically.
Google Docs and Notion
Connect once and sync automatically so your team’s existing documentation stays useful.
Broadcast campaigns
Send campaigns with built-in compliance
Audience segmentation
Filter by tags, behavior, last interaction, and custom fields.
Rate-limited delivery
Delivery speed is controlled per channel to protect sender reputation.
Consent-aware campaigns
Opt-out detection, frequency caps, and four-eyes approval for large audiences.
Drip sequences
Schedule multi-step onboarding, cart recovery, and re-engagement journeys.
Team inbox
Give your support team room to work together
Inbox split-view
List conversation kiri, detail messages kanan. Filter status, channel, search.
Assign + transfer chat
Assign ke CS tertentu, transfer antar agent/divisi dengan internal note.
Auto handoff
Keyword detect ("komplain", "admin") atau sentimen negatif → mark HUMAN otomatis.
Working hours + outside-hours msg
Bot tetap jawab 24/7, tapi customer dapat info "akan dibalas pagi" di luar jam kerja.
Developer platform
Public API and outbound webhooks
REST API v1
Bearer token (tk_live_*) dengan granular scope (conversations:read, products:write, dst). Idempotency-Key support.
IP allowlist + rate limit
CIDR-based whitelist per API key. Rate limit per-key configurable.
Webhook keluar bertanda tangan
Tiap kiriman ditandatangani agar penerima yakin asalnya sah. Pengiriman ulang otomatis bila gagal (7 percobaan).
Plugin adapters
WooCommerce, FluentForm, WPForms, WHMCS, Sejoli, MBT, dst — webhook bridge instant.
Enterprise security
Built for auditability from day one
Jejak aktivitas tercatat
Panggilan API dan tindakan admin atas transaksi tercatat: waktu, pengguna, alamat, hasil. Penguncian anti-ubah dan ekspor untuk auditor belum tersedia.
Enkripsi tingkat bank
Semua kata sandi, kunci, dan kredensial tersimpan dalam keadaan terenkripsi — tak terbaca walau data bocor.
Data antar pelanggan terpisah
Tiap workspace disaring di setiap pengambilan data, dengan pemeriksaan basis data sebagai lapis kedua yang sedang kami perluas.
Hak penghapusan data
Sesuai UU Perlindungan Data Pribadi. Permintaan hapus diproses dengan konfirmasi ganda.
Fits your operating model
Each tier is shaped around the workflows, controls, and scale your organization needs.
Small business & individuals
- Set up in minutes with no contract
- Pay as you go
- Live inventory from Google Sheets
- WhatsApp and Telegram
- Automatic handoff to your team
- Built-in referral program
Enterprise & agencies
- Dedicated single-tenant cloud
- Scoped public API access
- Outbound webhooks to CRM and ERP
- Multi-agent workflows and chat transfer
- Multi-tenant agency workspaces
- Activity logging
- Business-hour support
- Ready-made plugin adapters
Government and regulated organizations
- Self-hosted deployment option
- Four-eyes approval for large broadcasts
- Automatic sensitive-ID masking in transcripts
- Annual audit rights under the DPA
- Privacy and governance controls
- Dedicated account support
- Regional data placement is planned—not yet available
- Transparent uptime commitments