v1.0 · Effective 15 May 2026
Privacy Policy
PT Tanyakan Asisten Interaktif is committed to protecting personal data in accordance with applicable law, including Indonesia's Personal Data Protection Law and internationally recognized privacy practices.
1. Data we collect
We may collect account and business identity data, contact details, payment and transaction records, usage and security data, API activity, and workspace content. Customer data processed through your connected channels may include identifiers, conversation content, files, orders, tags, and custom fields.
2. Why we process data
- To provide and secure the service and fulfill your contract.
- To process payments, send transactional notices, and provide support.
- To comply with legal obligations and maintain audit records.
- To detect abuse and improve the service using aggregated or de-identified insights.